Genpact's Mega Walk-in Drive for Freshers in Voice Process (English & Hindi) on May 14th, 2024, in Hyderabad
Date: 14-May-2024
Time: 11:00 AM - 1:00 PM
Venue: Genpact,F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Location: Hyderabad
Shifts: Flexible with any shift
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Responsibilities:
- Address customer inquiries and concerns promptly.
- Assist in gathering data to facilitate account recovery for users.
- Foster a thorough comprehension of client procedures and regulations.
- Identify and report product defects by replicating customer problems.
- Deliver exceptional customer service consistently.
- Demonstrate proficiency in critical thinking and analytical skills.
- Exhibit a strong work ethic, capable of working independently or within a team environment.
Qualifications:
- Graduates from any discipline welcome.
- Only Freshers are eligible; fluency in Hindi and English is a must.
- Proficiency in effective probing and analyzing/understanding skills.
- Possess analytical skills with a customer-centric approach.
- Ability to work on a flexible schedule, including weekend shifts.
Please ensure you bring the following documents:
- 3 copies of an updated resume
- 3 passport size photographs
- Original Aadhar card
- 2 copies of the Aadhar card