Cognizant Hiring Fresher 2024: Cognizant hiring fresher Bachelor's Degree candidates for a Process Executive Tech Support position. The detailed information about application process given below please scroll down the post.
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Cognizant Hiring Fresher 2024:
- Job Role: Process Executive Tech Support
- Qualification: Bachelor's Degree
- Experience: 0-1 Years
- Salary: Best In Industry
- Location: Pune/ Hybrid
Details Eligibility:
- Keen attention to detail and ability to manage tight deadlines.
- Proficient in English communication.
- Basic knowledge of MS Office.
- Excellent analytical and logical reasoning skills.
- Fundamental understanding of finance.
- Willingness to work fixed night shift
Job Responsibilities:
- Provide technical support to customers by addressing their queries and resolving issues promptly
- Assist in troubleshooting technical problems related to Hi-Tech and ISV domains
- Ensure customer satisfaction by delivering high-quality support services
- Document and track customer interactions and issues in the system
- Collaborate with team members to share knowledge and improve support processes
- Maintain up-to-date knowledge of company products and services
- Communicate effectively with customers to understand their technical issues
- Escalate complex issues to higher-level support teams when necessary
- Follow established procedures and guidelines for technical support
- Participate in training sessions to enhance technical skills and knowledge
- Contribute to the development of support documentation and resources
- Monitor and report on support metrics to identify areas for improvement
- Provide feedback to product development teams based on customer interactions
How to Apply for Cognizant Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| Cognizant Apply Link and More Detail | Click Here |
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