Edifecs Hiring Fresher 2024: Edifecs hiring fresher Bachelor's Degree candidates for a Associate Support Engineer position. The detailed information about application process given below please scroll down the post.
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Edifecs Hiring Fresher 2024:
- Job Role: Associate Support Engineer
- Qualification: Bachelor's Degree
- Experience: Freshers
- Salary: Best In Industry
- Location: Across India
Details Eligibility:
- Associates degree in a technology-related program or equivalent experience in a technical support role
- Initiative is a must; must be hungry to learn new technologies and advance
- Strong Knowledge in one or more of the following is a plus: COM, VB, Jscript, Java and Perl C#
- Familiarity with EDI and EDI systems or knowledge of HIPAA a plus
- Ability to identify and clarify problems, set goals and able to resolve issues
- Ability to work effectively on multiple tasks
- Strong verbal and written communications skills
- Excellent organizational skills; must be detail oriented
- Excellent customer service and interpersonal skills
Role & Responsibilities:
Edifecs’ Associate Support Engineers triage incoming cases and help customers troubleshoot technical problems they face in using our solutions. The ideal candidate is a quick and motivated learner, has the ability to handle interruptions while fluidly switching between several projects, has strong customer service skills, and strong analytical aptitude. The position requires interaction with customers, sales team members and the product development team.
- Receive and triage incoming cases (email, phone, and web)
- Provide technical support to enterprise clients related to technical and operational aspects of the products, including troubleshooting, CRM system updates, support case acknowledgements, provisioning activities, etc
- Collaborate with other Product Support team members.
- Deliver a consistent, responsive and satisfying Customer Experience on each contact
- Follow standard operational procedures for case management
- Contribute to the administration of our infrastructural systems
- Some administrative work in support of the Product Support team
- Continuously improve troubleshooting skills, product expertise, and knowledge on related technical topics
- Meet all quality and productivity performance goals.
Edifecs offers natural language processing, machine learning, and artificial intelligence to provide deeper insights into patients, populations, and business processes. As new standards and regulations continually emerge government agencies, Edifecs is a proven partner to ensure its customers maintain “evergreen” compliance.
How to Apply for Edifecs Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| Edifecs Apply Link and More Detail | Click Here |
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The Job Information Provided above only for Information Purposes only . The above Recruitment Information has been taken from the official site of the Organization and Official Page of company. We do not provide any Job guarantee. Recruitment is to be done as per the official recruitment process of the company and HR. We don’t charge any fee for providing this job Information. Suggest to candidate don't pay any single rupees for job.