PowerSchool Hiring Fresher 2024: PowerSchool hiring fresher BE/ BTECH candidates for a Associate Technical Support Engineer position. The detailed information about application process given below please scroll down the post.
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PowerSchool Hiring Fresher 2024:
- Job Role: Associate Technical Support Engineer
- Qualification: BE/ BTECH
- Experience: 0-2 Years
- Salary: Best In Industry
- Location: Bangalore
Details Eligibility:
- 0-2 years prior experience in a technical support role
- Proficient in Microsoft Office suite
- Salesforce experience preferred
- Prior CRM experience preferred
- Strong attention to detail and time management
- Strong oral and written communication and troubleshooting skills
- Strong customer service and conflict resolution skills
- Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
- Associate’s degree or equivalent work experience
Responsibilities:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
- Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team
- Logs and tracks calls using problem management database and maintains history records and related problem documentation
- Prepares standard statistical reports, such as help desk incident reports
- Consults with programmers to explain software errors or to recommend changes to programs
- May test software and hardware to evaluate ease of use and whether product will aid user in performing work
- All other duties as assigned
How to Apply for PowerSchool Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| PowerSchool Apply Link and More Detail | Click Here |
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