ZS Associate Hiring Fresher 2024: ZS Associate hiring fresher Bachelor’s/Master’s candidates for a Associate – TAC position. The detailed information about application process given below please scroll down the post.
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ZS Associate Hiring Fresher 2024:
- Job Role: Associate – TAC
- Qualification: Bachelor's / Master's
- Experience: 1-2 Years
- Salary: Best In Industry
- Location: Pune
Details Eligibility:
- Bachelor’s degree required, Master’s degree desirable
- 1-2 years of relevant experience in Customer Support, or preferably IT Helpdesk / Service Desk
Qualification:
- Strong oral and written communication skills
- Ability to approach problem-solving methodically and analytically
- Strong customer service orientation
- Professional appearance and demeanor, with ability to exercise good judgment and discretion
- Ability to work varied hours, enabling support in a 24/7 environment
- A+ certification or Microsoft Certified Systems Administrator (desirable, not mandatory)
- Experience with Service Now tool (desirable, not mandatory)
Responsibilities:
- Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access.•Common query topics include – VPN, Outlook (and other O365 Apps and Services), Active Directory and Exchange, Network Connectivity, Software Installation (using SCCM and Privilege Management), File Server and File Share access, FTP, Application specific issues, etc.
- Handling administrative tasks such as tracking TAC calls/chats, timely follow up of all assigned tickets in your bin until closure, re-assigning tickets to the relevant L2 teams and following up via emails as required, assisting with organizational efforts, maintaining chargebacks for licensed software etc
- Additional TAC projects/tasks as assigned based on performance.
Perks & Benefits: ZS offers a comprehensive total rewards package that includes health and well-being, financial planning, annual leave, personal growth, and professional development. Our robust skills development programs, multiple career progression options internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
About the company: ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives.
How to Apply for ZS Associate Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| ZS Associate Apply Link and More Detail | Click Here |
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The Job Information Provided above only for Information Purposes only . The above Recruitment Information has been taken from the official site of the Organization and Official Page of company. We do not provide any Job guarantee. Recruitment is to be done as per the official recruitment process of the company and HR. We don’t charge any fee for providing this job Information. Suggest to candidate don't pay any single rupees for job.