Cognizant Hiring Fresher 2024: Cognizant hiring fresher BE/ BTECH candidates for a Engineer Trainee – IT Service Desk position. The detailed information about application process given below please scroll down the post.
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Cognizant Hiring Fresher 2024:
- Job Role: Engineer Trainee – IT Service Desk
- Qualification: BE/ BTECH
- Batch: 2024
- Salary: Rs. 4.00 LPA
- Location: Bangalore/Chennai/Coimbatore
- Last Date: 13 October 2024
Details Eligibility:
Engineer Trainee – IT Service Desk (Digital Workplace Services)
- 2024 Batch of B.E/B.Tech of any branch (UG full time degree).
- At the time of registration, consistent academic record of a minimum of 50% in X, XII, Diploma, UG & PG with no standing arrears in current education.
- At the time of joining, all recruits need to have a minimum 50% aggregate in the pursuing degree with no standing arrears.
- Opportunities are open to Indian nationals / OCIs / PIOs who are currently residing in India.
- Flexible to relocate to anywhere in India, work in any shift/technology / domain, including work from office location basis business requirements.
Compensation – INR 4,00,000 per annum
Location: Bengaluru, Chennai, Coimbatore. Candidate must be flexible to relocate to any Cognizant work locations as per the business requirement & demand.
Mandatory documents for registration:
- Resume (maximum of 2 pages) with a high-resolution passport size photograph. Please note that the photograph should be clicked in a light background and both the ears of the candidates must be visible.
Mandatory documents for onboarding:
- The final Cognizant onboarding would be subject to satisfactory background verification.
- If PAN card is already available, ensure you have both first name and last name updated in the PAN card. If you do not have your last name updated in the PAN card kindly get it updated. Background verification will not be successful if last name is not updated in the PAN card. Background verification will not be successful if the PAN card name and the superset registered name is not matching. If PAN card is not available, kindly do not proceed with the application registration
- VoterId card / Passport will be mandatory to verify citizenship
Job description: IT Service Desk is a centralized team that provides technical support to our clients, including troubleshooting and resolution of IT issues and ensuring smooth functioning of their Computer Systems and IT Services. As many as 90 global clients across different continents are supported by 15,000 strong Service Desk team, across the globe. The landscape of IT Service Desk has witnessed significant transformations due to technological advancements. Today, many organizations leverage AI chat bots to automate and streamline their support processes. AI chat bots use natural language processing to provide instant responses to common user queries and handle simple tasks, reducing the workload on human analysts. Robotic Process Automation (RPA) is also gaining traction, allowing repetitive and rule-based tasks to be automated, freeing up analysts’ time for more complex issues.
Mandatory documents for interview:
All academic documents including the college ID card, and school/college UG mark sheets.
Key Responsibilities:
- Provide first-line technical support and assistance to end-users, addressing their IT-related issues and enquiries, log and track all support tickets, ensuring accurate documentation and timely resolution of problems.
- Troubleshoot hardware and software problems, performing diagnosis and resolving technical issues to minimize downtime, collaborate with other IT teams to escalate complex issues and ensure prompt resolution and to maintain knowledge base articles and documentation to enhance self-service options and facilitate efficient problem-solving.
Role Expectation:
- Associate should be client focused and able to work with users from different communities and cultures across the globe.
- Ability to have flawless communication (verbal and written) with our clients and possess sound technical knowledge.
- Work in shifts and work from office.
Support available from Cognizant (post joining as Full Time Employee):
- Night shift allowance will be paid by the project.
- Cognizant provide cabs for pick-up and drop, ensuring safety and comfort.
- Timely rewards and recognition for top performers.
Selection Process:
Registration
Screening
Round – 1 (Online)
Communication assessment
Round – 2 (Online)
Aptitude assessment
Round – 3 (Online)
Technical interview
How to Apply for Cognizant Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| Cognizant Apply Link and More Detail | Click Here |
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The Job Information Provided above only for Information Purposes only . The above Recruitment Information has been taken from the official site of the Organization and Official Page of company. We do not provide any Job guarantee. Recruitment is to be done as per the official recruitment process of the company and HR. We don’t charge any fee for providing this job Information. Suggest to candidate don't pay any single rupees for job.