Zensar Hiring Fresher 2024: Zensar hiring fresher Any Degree candidates for a Service Desk Services – L1 position. The detailed information about application process given below please scroll down the post.
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Zensar Hiring Fresher 2024:
- Job Role: Service Desk Services – L1
- Qualification: Any Degree
- Experience: 3 – 4 years
- Salary: Best In Industry
- Location: Kharadi, Pune
- Last Date: 31 Dec 2024
Details Eligibility:
- Candidates must possess Any Degree qualifications
- Experience: 3 – 4 years
About The Job:
- Own end to end responsibility to progress each ticket logged onto Customer’s ServiceNow for any resolver group, irrespective of geography, application or support area.
- Tickets will be managed by priorities and determined by Customer specific business impact, with the Service Desk operative providing regular end-user updates and escalating within any resolver groups, Customer team or vendors to ensure visibility of any potential failures to resolve issues to the satisfaction of the End User.
- Each associated Service Desk operative will be familiar with Customer business imperatives, technologies and support processes. They will be responsible for progressing to completion.
- Troubleshoot, diagnose and analyze the issues and implement corrective solutions related to Laptops/ desktops/ mobiles and peripherals
- Utilize MS Teams/LogMeIn remote desktop tool to facilitate troubleshooting efforts with Customer users
- Document the activities, situational facts, communication, and troubleshooting and update the knowledge base during troubleshooting activities
- MACD activities, training and job aids for new users
- Vendor coordination with third-party firms to manage the Asset Management lifecycle.
- Desktop/laptop / phones/tablet OS to support – MAC, PC, IOS, Android
- Provide basic level knowledge to users on hardware & software usage including onboarding orientations.
How to Apply for Zensar Recruitment Drive 2024?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| Zensar Apply Link and More Detail | Click Here |
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The Job Information Provided above only for Information Purposes only . The above Recruitment Information has been taken from the official site of the Organization and Official Page of company. We do not provide any Job guarantee. Recruitment is to be done as per the official recruitment process of the company and HR. We don’t charge any fee for providing this job Information. Suggest to candidate don't pay any single rupees for job.