Infosys Hiring Fresher 2025: Infosys hiring fresher Any Degree candidates for a Customer Support – Voice position. The detailed information about application process given below please scroll down the post.
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Infosys Walk-in Drive 2025:
- Job Role: Customer Support – Voice
- Qualification: Any Degree
- Experience: 0-4 Years
- Salary: Best In Industry
- Venue Location: Kolkata
- Job Location: Pune
- Walk-in Date: 10th Jan 2025
Details Eligibility:
- Qualification: Any Graduate – Additional certifications in customer service/upskilling
- Experience: 0 – 4 Years
- Job Description: Process Executive
Key Responsibilities:
- Provide first-level resolution to the customers
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Interview Date: 10 January 2025
Interview Time: 10:00 AM – 01:00 PM
Venue Details:
Infosys Limited
Plot No IIIG/2,
P. S-New Town,
Kolkata -700135 (Hatisala)
Contact – Chiranjit
Note: Please carry a copy of this email to the venue.
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Points To note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
How to Apply for Infosys Walk-in Drive 2025?
Interested and eligible candidates can apply for this position online as soon as possible by following the link.
| Infosys Walk-in Apply Link and More Detail | Click Here |
DISCLAIMER:
The Job Information Provided above only for Information Purposes only . The above Recruitment Information has been taken from the official site of the Organization and Official Page of company. We do not provide any Job guarantee. Recruitment is to be done as per the official recruitment process of the company and HR. We don’t charge any fee for providing this job Information. Suggest to candidate don't pay any single rupees for job.