Cross Country Infotech is arrange walk-in interviews in Pune for positions Process Associate (BPO)roles. Experience (1-5 years) candidates can apply for this walk in drive. Minimum educational qualification required graduate. Salary provide between the 2.75-5.5 Lacs P.A.
Cross Country Infotech Pune Walk In Drive
Required Skills:
- Proficient in Written and Verbal English Communication: Capable of clearly expressing ideas and instructions both in writing and verbally.
- Typing Speed and Accuracy: Able to type at a minimum speed of 25 words per minute with 95% accuracy.
- Basic Excel Proficiency: Understanding of basic functions in Microsoft Excel, such as data entry and formula usage.
- Relevant Work Experience: Previous experience related to the job role, which adds practical insights and enhances performance.
Principal Duties and Responsibilities:
- Accurate and Timely Data Entry: Ensure all data entry operations are performed accurately and within the designated time frame.
- Daily Documentation and Reporting: Record all transactions completed each day and submit daily reports to the team lead.
- Metrics Collection Contribution: Play an active role in gathering and analyzing metrics related to various processes.
- Positive Workplace Relationships: Foster and maintain positive, cooperative working relationships with colleagues.
- Team Collaboration: Work collaboratively with team members to achieve common objectives.
- Customer Communication: Swiftly address and resolve issues, questions, and concerns from both internal and external customers.
- Rotational Weekly Off: Adhere to a rotational weekly off schedule.
Cross Country Infotech Selection Process:
- HR Screening: Initial assessment by the HR team to evaluate the candidate's qualifications and fit for the role.
- Typing Test: Evaluation of the candidate's typing speed and accuracy.
- First Round Interview: Initial interview to assess the candidate's skills, experience, and suitability for the position.
- Final Round Interview: Comprehensive interview with senior team members or managers to make the final hiring decision.